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Demonstrating Value

Synergy Impact

The very first step in the Synergy Targeted Population Management® program implementation is to work with our clients to understand their objectives and establish the program measures we’ll use to achieve their specific goals. We know what it takes to hit the numbers—whether clinical or financial, and align our efforts and program delivery towards hitting them. Throughout the entire program, measurement and reporting are key to achieving both results and client satisfaction.

Full Transparency and Progress Reporting

One of our fundamental beliefs is that our clients should have full visibility into the program as it progresses with their members. Only then can we work together to adapt the program around any evolving requirements and jointly ensure best possible outcomes. On a regular basis, the Health Integrated team meets with the health plan to review the program value and impact to date as well as to present clinical cases that demonstrate our results. In this way, we keep health plans in the loop and demonstrate progress as soon as 3 months into operations.

Measurable Results and ROI

Across commercial, Medicaid and Medicare targeted populations our customers have seen significant ER and inpatient utilization reductions in addition to improved quality of life of their membership. These customers have also experienced an ROI ranging from 2.5 to 4 to one (2.5:1 - 4:1). Based on these results, many health plans choose to expand their targeted populations to bring benefits to more of their members while further reducing health care costs.